At The SupportMart, we take pride in ensuring our customer’s satisfaction. If you are not happy with our services, please let us know and we will try with our best efforts to settle your issue. Shall you still remain dissatisfied, The SupportMart offers full refund if the cancellation request is submitted in written to The SupportMart within 30 days from the time of transaction. Thereafter, any cancellation/refund request would not be entertained. Should you want to submit your cancellation request or need any more information, please write to us at info@thesupportmart.com.